Privacy policy

Last updated: October 10, 2026

Suni Suni respects your privacy and is committed to handling your personal information responsibly.

Information we collect

When you visit our website, place an order, subscribe to our emails or contact us, we may collect information such as your name, email address, delivery address, telephone number and order details.

Payment information is processed through our payment providers. We do not need to store your full payment card details ourselves.

How we use your information

We may use your information to:

  • Process and deliver orders.
  • Respond to enquiries and provide customer support.
  • Send marketing communications where you have consented or where otherwise permitted.
  • Improve our website, products and customer experience.
  • Meet our legal and business obligations.

Sharing your information

We may share relevant information with trusted service providers who help us operate our business, including Shopify, payment processors, shipping providers and marketing platforms.

We do not sell your personal information.

Cookies and analytics

Our website uses cookies and similar technologies to operate the store, understand website activity and support advertising and marketing. These may include technologies provided by Shopify and Meta.

You can manage available privacy and cookie preferences through your browser setting.

Marketing, advertising and Meta

We use Meta services, including Facebook and Instagram, to promote Suni Suni and measure the effectiveness of our advertising.

Where enabled, Meta technologies such as the Meta Pixel and Conversions API may collect information about your interactions with our website, including pages viewed, products viewed, items added to your cart and purchases made. Depending on our data-sharing settings, information such as your email address, name and other customer details may also be shared with Meta to help match activity to users, measure advertising performance and deliver relevant advertising.

We may also use customer information, where permitted, to create or improve advertising audiences and show relevant promotions on Meta platforms.

For more information about how Meta handles information, please refer to Meta's Privacy Policy.

Email communications

We use Shopify to send emails relating to orders, payments, shipping and customer service. Where you have subscribed to our marketing communications, we may also use Shopify to send newsletters, product updates, special offers and other promotional emails.

You can unsubscribe from marketing emails at any time using the unsubscribe link included in the email. Unsubscribing from marketing emails will not prevent us from sending essential transactional messages about your orders.

We handle marketing communications in accordance with applicable Australian requirements.

Your privacy rights

Depending on the privacy laws that apply to our business, you may have rights to access or correct personal information we hold about you. To make a privacy enquiry at hello@sunisuni.com.au.

Updates

We may update this policy from time to time. The latest version will be published on our website.